Complimentary Shipping & Returns

At Bayco, we pride ourselves on high customer satisfaction. If, however, you are not satisfied with your purchase, or simply change your mind, you may request a refund from us within thirty (30) days of receipt of your item. We cannot, however, process exchanges or returns on items that have been customized, engraved, worn, used, altered or damaged.

To request a refund, simply send us an e-mail at within thirty (30) days of receiving your product. When we receive such request from you, we will provide you with instructions on how to return the product to us. We reserve the right to inspect the product prior to approving your refund request. Upon receipt and subject to any inspection, we will provide you with a refund of your purchase price along with any shipping fees you may have paid. Please note that processing your refund request could take several days, so we ask that you please be patient.

All sales are deemed final if no refund is requested within the thirty (30) day period after you receive your product from us.

For any questions, please feel free to contact our Customer Services Team department at 800-376-7200 (Toll Free) or by email at


The Penthouse

654 Madison Avenue
22nd floor
New York, NY 10065

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